Course Outline:
- Social Interaction
- Types of Business Communication
- Effective Communication
- Customer Service
- Interpersonal Skills
- Professional Conduct
- Presentation Skills
- Ethical Leadership
Business English
Training of Trainers
Course Outline:
- Steps to Becoming a Trainer
- 4-MAT System
- Art of Speaking
- Body Language and its Applications
Art of Persuasion
Course Outline:
- Customer Relations Management
- 7-Types of Customer Personality
- Steps of Convincing People
- Barriers to Communication
- Body Language and its Importance
- Empathetic Listening
- The Logic Pyramid
Efficient Employee
Who is an efficient employee?
What is employee loyalty?
How to increase your employee’s loyalty?
Golden rules to increase employee loyalty in your firm.
Continue reading “Efficient Employee”